Azotte holds subscription state, entitlements, and lifecycle. Salesforce shows it. Every account carries live renewal, plan, and access state, and closed deals provision subscriptions without manual handoff.
A CRM is built to manage relationships, not to be the source of truth for entitlements and renewals. Azotte keeps the subscription record and feeds Salesforce, so sales and customer success act on what the customer actually has.
Azotte owns the subscription. Salesforce stays the CRM.Azotte emits a trusted event on every subscription change. Those events update the matching Salesforce account and opportunity, and deals closed in Salesforce call back into Azotte to provision the subscription.
Live plan, entitlement, and renewal state on the account, not a closed-won snapshot from months ago.
Subscriptions live in Azotte and flow to Salesforce, so the CRM and the subscription record never drift apart.
Swap PSPs or storefronts behind Azotte while Salesforce keeps showing one consistent subscription state.
No. Salesforce stays your CRM. Azotte is the subscription system of record and pushes live lifecycle, entitlement, and renewal state onto Salesforce accounts and opportunities, so sales and customer success see the real subscription, not a stale snapshot.
Subscription status, plan and entitlements, renewal date, recurring revenue signals, and lifecycle events such as upgrade, downgrade, trial, churn risk, and cancellation map onto accounts and opportunities. Deals closed in Salesforce can provision subscriptions in Azotte.
Yes. Azotte emits signed lifecycle events through its API and webhooks, so Salesforce records update as subscription state changes rather than on a nightly batch.
Yes. Live entitlement, renewal, and payment state sit on the account record, so teams act on what the customer actually has, not what a closed-won opportunity said months ago.
Azotte maps to standard objects and to custom objects and fields you choose. You decide where subscription state lands in your Salesforce model.