Security & Compliance

Built for revenue-critical subscription operations.

Azotte protects the systems that decide who can buy, renew, access, pause, upgrade, downgrade, and pay. Aligned with enterprise security standards from day one. Security is part of the operating layer.

Tenant isolation Audit-ready operations PSP-aware payment flows
Trust posture

Security is not a certification milestone. It is a system property.

Subscription platforms touch catalog, pricing, checkout, entitlements, lifecycle automation, and customer records. Azotte treats every one of those flows as a controlled business operation, not a database to bolt security onto later.

Isolation

Tenant boundaries stay explicit.

Tenant-aware access, tenant-scoped API operations, and environment separation reduce the risk of accidental cross-tenant exposure.

Control

Every sensitive action is traceable.

Admin changes, API activity, lifecycle events, and configuration updates leave an audit trail by design.

Resilience

Critical flows degrade gracefully.

When a provider, bank, or external dependency slows down, Azotte protects active subscribers while controlling risky new activity.

Platform safeguards

Controls that enterprise teams expect.

Azotte fits vendor-risk reviews, internal security models, and production operating standards.

01Data protection
  • Encryption in transit with TLS 1.2+
  • Encryption at rest for production data stores
  • Backup and recovery procedures for operational continuity
  • Configurable retention policies for customer and event data
02Access governance
  • Role-based access control for admin and tenant operations
  • Least-privilege API keys for machine-to-machine integrations
  • SSO-ready admin access through SAML or OIDC patterns
  • Privileged operation review for high-impact changes
03Infrastructure protection
  • Private service-to-service communication
  • Network segmentation between public and internal workloads
  • WAF and DDoS protection support at the edge
  • Environment separation across development, pre-production, and production
04Operational auditability
  • Admin action history for configuration and lifecycle changes
  • Event-level visibility across subscription and payment flows
  • Traceable changes for storefront, pricing, campaign, and entitlement logic
  • Exportable evidence for internal reviews and customer support cases
Availability and resilience

Designed for 99.95%+ availability targets.

Azotte supports high-availability operating models for revenue-critical flows, with graceful degradation when external providers fail.

Multi-provider payments

No single point of failure.

Route storefronts through different PSPs, apply fallback logic, and stop treating one provider outage as a full revenue outage.

Graceful degradation

Active subscribers stay served.

Protect existing subscribers while limiting risky actions like new registration, checkout, or provider-dependent operations.

Operational transparency

One picture for every team.

Track incidents, dependency issues, retries, and provider responses so support, finance, and engineering share the same operational view.

Aligned with industry standards

Security & Compliance Alignment.

Azotte is designed to align with the security and compliance frameworks enterprise teams require. Architecture, controls, and operating practices map to each, so reviews start from a known baseline.

ISO 27001 ALIGNED
ISO 27001 aligned

Control alignment

SOC 2 READY
SOC 2 ready

Audit-ready controls

CCPA CALIFORNIA
CCPA / CPRA aligned

Consumer rights workflows

GDPR EU READY
GDPR aligned

EU data protection

HIPAA READY
HIPAA-ready architecture

Architecture supports PHI

Audit readiness

Built to be audit-ready, not retrofitted.

Logging, access control, and data handling are implemented to support audits. The system is structured for SOC 2 and ISO 27001 processes, so customers can run audits without re-architecting.

Frameworks, explained

What each framework means, and how Azotte aligns.

One line on the regulator. One line on the architectural alignment. No legal jargon, no overclaiming.

ISO 27001
Information Security Management

ISO 27001

International standard for managing information security. Defines how a company identifies risks, applies controls, and proves its security posture is governed, not improvised.

How Azotte aligns: documented information security management practices covering people, process, and technology. Risk assessments, control mapping to Annex A, and operating procedures structured to support formal certification when customers require it.

SOC 2 TYPE II
AICPA Trust Services Criteria

SOC 2

Independent assessment framework that tests whether security controls operate over time across Security, Availability, and Confidentiality.

How Azotte aligns: controls structured to meet SOC 2 Trust Services Criteria, with audit-ready evidence, mapped controls, and operating practices that can support formal SOC 2 engagement under NDA.

CCPA
California Consumer Privacy

CCPA / CPRA

California law that gives consumers the right to know, delete, correct, and opt out of the sale or sharing of their personal information. CPRA tightened those rights and added sensitive personal information.

How Azotte aligns: APIs for export, deletion, and correction at the subscriber level. Storefront policies honor opt-out signals (including Global Privacy Control) and propagate them to downstream consent records.

GDPR
EU General Data Protection Regulation

GDPR

EU regulation governing how personal data of EU residents is collected, processed, stored, and transferred. Lawful basis, data subject rights, breach notification, and cross-border transfer rules all live here.

How Azotte aligns: EU data residency, Data Processing Agreement, sub-processor transparency, DPIA support, and Standard Contractual Clauses for international transfers. Data subject requests served via API, not email.

HIPAA
US Health Insurance Portability and Accountability Act

HIPAA

US law that protects Protected Health Information (PHI). Governs privacy, security, and breach notification for covered entities and their business associates.

How Azotte aligns: architecture supports PHI handling. Business Associate Agreements available for healthcare customers. PHI-handling tenants run on segregated infrastructure with stricter access controls, audit retention, and encryption-key isolation.

Payments and PCI scope

Keep card data where it belongs.

Azotte is designed around hosted checkout, hosted fields, PSP tokenization, and provider-side strong customer authentication. Sensitive card entry stays inside the PSP layer while Azotte orchestrates subscription, pricing, entitlement, and lifecycle logic.

Step 01

Customer

Enters payment details in a hosted or tokenized flow. PAN never touches the merchant front end.

Step 02

PSP

Handles PAN, SCA, 3DS, and card vaulting. PCI scope sits with the regulated provider.

Step 03

Azotte

Stores tokens, state, events, and business decisions. Drives renewals, dunning, and entitlements off PSP tokens, never card numbers.

Other regulatory frameworks

Customer controls

Responsible disclosure

Report security issues to security@azotte.com. PGP public key available on request. We acknowledge reports within 24 hours and aim to resolve valid reports within 30 days. A bug bounty program is available for security researchers in good standing.

Security documentation & questionnaires

Security documentation, architecture overviews, and completed security questionnaires are available under NDA. Support for formal audit processes is provided. Contact trust@azotte.com.

Analytics and cookies

Azotte runs two analytics layers side by side. A first-party tracker posts events to mcrm.azotte.com, the same first-party host that handles demo bookings. Google Analytics 4 receives the same events for aggregate traffic reporting. Both honour the same opt-out: clicking Opt out on the consent banner stops first-party events and switches GA4 Consent Mode to denied, so no analytics cookies are set.

What we collect

What we do not collect

Your controls

The bottom-right consent banner offers a one-click opt-out on first visit. To clear stored attribution and revisit the banner later, run AzotteAnalytics.resetConsent() in your browser console and reload the page. Browser-level Global Privacy Control signals are honoured wherever local law requires it.

Security review

Give your security team the evidence early.

Security questionnaires, architecture notes, data-flow explanations, and vendor-risk material can be shared during evaluation. For active enterprise opportunities, Azotte provides deeper technical review under NDA.