Azotte predicts churn, applies dynamic retention actions, and turns failed payments into automated recovery flows. One engine across every channel, storefront, and PSP.
Expired cards, temporary limits, network issues, PSP outages, missed renewals. Azotte treats failed payments and at-risk customers as recoverable events, not terminal errors. Event-driven, entitlement-aware, channel-native.
Every save is a policy decision, not a one-off intervention.
AI-driven. Predict churn risk and learn from every save outcome.
Lifecycle-aware. Act before cancellation, not after it.
Policy-controlled. Apply consistent retention rules across channels and brands.
Revenue-safe. Retain customers without permanent discounting.
Risk scores update live from real subscription behaviour, not surveys. Every signal feeds the same model that drives offers and recovery.
Every save, every loss, every ignored offer feeds the model. The next decision is sharper than the last.
Move retention out of the support backlog. Rules fire on the right signal, at the right moment, in the right channel.
Discounts are the loudest tool. Often the wrong one. Azotte generates the right intervention for the actual churn reason.
Most involuntary churn is silent. A failed charge, a stale card, a network timeout. Azotte sees the failure in real time and recovers it before the customer ever sees a cancellation email.
Smart retry strategies tuned per channel, per PSP, per region. Acquirer switching and fallback payment paths recover renewals other systems write off.
Lifecycle-aware messaging across every channel. Triggered by events, not campaign blasts. Localized, brand-customizable, on-tone.
Hard cancellations on first failure cost more than they save. Grace periods and soft locks keep entitlements alive while recovery runs.
One reporting layer across voluntary churn, involuntary churn, save outcomes, and offer performance. No reconciliation, no spreadsheets.
Retries across alternative PSPs, automatic acquirer switching, region-based routing. Each storefront defines its own retry cadence, notification tone, and grace rules. One retention truth across web, app stores, telecom, partners, and third-party channels.
