System Status

Live health for Azotte platform services. Historical incidents and scheduled maintenance listed below.

API (api.azotte.com)Operational

WebhooksOperational

DashboardOperational

Hosted CheckoutOperational

Event StreamOperational

PSP Routing - AmericasOperational

PSP Routing - EMEAOperational

PSP Routing - APACOperational

Scheduled maintenance

2026-05-03 · 02:00–03:00 UTC - Dashboard rolling deploy. No expected customer impact. API and webhooks unaffected.

Incident history (last 30 days)

2026-04-18 · Resolved - Elevated webhook delivery latency in APAC region (09:14–09:42 UTC). Root cause: upstream message broker failover delay. Delivery caught up within the 24-hour SLA. Retries succeeded automatically.

2026-04-02 · Resolved - Intermittent 502 on /v1/customers endpoint (11:02–11:18 UTC). Root cause: connection pool saturation during traffic spike. Resolved by scaling API workers.

Service SLAs

API uptime: 99.95% monthly
Webhook delivery within 60 seconds: 99.5% monthly
p99 API latency: under 120 ms

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