Growth · Trials

Trials accelerate conversion. Not abuse.

Full control over who qualifies for a trial, under what conditions, and when. Enforced in real time across every channel and storefront.

One engine. One rule model. One growth strategy.

Trial eligibility shares the same rule logic, segmentation model, and enforcement flow as Campaigns & Offers. If you can target an offer, you can control a trial.

Eligibility Rules

Precise, business-grade definitions.

  • Customer history: previous subscriptions, trial usage, cancellations, renewals
  • Usage and benefit history per entitlement
  • Region and storefront: per-country, per-market policies
  • Channel: Web, In-App, Telecom, Partner
  • Customer type: new vs returning, B2C vs B2B, internal segments
  • Timing: purchase moment, renewal window, cancellation recovery
Trial requested
Eligibility check
History clean
Trial granted
Already used
Blocked, clearly
Abuse Prevention

Protect revenue without friction.

  • One-time trial eligibility
  • Cooldown periods between trials
  • Maximum trial assignments per customer
  • Bundle-specific trial limits
  • Cross-channel enforcement, no retrying on another platform
trialcooldown.active90d
trialcross_channel.blockedApp
triallimit.reached2 / 2
Policy Scoping

Trials aren't one-size-fits-all.

  • Per Bundle, different lengths or eligibility per package
  • Per Storefront, market-specific trial strategies
  • Per Campaign or Offer, tied to acquisition, reactivation, or upsell
  • Per Channel, aligned with platform rules and cost structures
Bundle: Premium
14-day trial
Bundle: Standard
7-day trial
Storefront: BR
30-day trial

Enforced in real time. At checkout.

No async checks. No post-purchase reversals. No inconsistent behaviour across systems. Eligible → trial applies. Not eligible → blocked, clearly.

Trials become a controlled growth lever.

Fair for customers. Predictable for finance. Safe for revenue.