Solutions · Retail & Membership

Paid memberships, loyalty tiers, and retail subscriptions - one lifecycle.

Bronze, Silver, Gold, Platinum - with benefits, pricing, and consent that stay consistent across store, app, and web.

Membership is recurring revenue with a customer relationship.

Most retail stacks split identity, loyalty, and billing across three systems. Benefits drift. Upgrades break. Store and app tell different stories.

One membership across every channel.
Tier Management

Tiers as entitlements, not hard-coded logic.

  • Bronze to Platinum tiers defined as bundles of benefits
  • Automatic upgrades based on spend, frequency, or tenure
  • Reciprocal benefits across partner brands
  • Benefits evolve without re-enrolling members
Bronze Silver Gold Platinum
Benefits stacked by tier
Omnichannel Identity

One member record. Every surface.

  • Member recognition in-store, in-app, and online
  • Points, credits, and rewards reconciled in real time
  • Family and group memberships with shared entitlements
  • Privacy and consent managed per channel
Store POScheckout · receipts
Mobile Appscan · redeem
Webcart · account
Partnerco-branded
Shared member record · any channel
Retention Built In

Keep members engaged, not just enrolled.

  • Renewal reminders timed to the member lifecycle
  • Tier-drop warnings with targeted retention offers
  • Benefit utilization analytics per segment
  • Member sentiment signals tied to churn risk
Active members412k
Tier upgrades22%
Annual retention89%
Membership growth and retention

One member. Every channel.

Tiers as entitlements.Benefits always consistent.Retention by design.