Reactivate

Reactivate a subscription that was canceled but is still within its reactivation window (typically before endDate). Used to undo a previous cancellation, not to start a new subscription.

URL

POST /api/c2a/subscription/reactivate

Request Parameters

Body: RestartSubscriptionContext.

Name	Type	Description
orderIdentifier	string	Required. The canceled subscription's order id.
source	string (EnInteractionSource)	Forced to C2A server-side.

Request Example

{ "orderIdentifier": "or_01J3X..." }

Response Parameters

ReactivateSubscriptionResponse envelope.

Name	Type	Description
status	object (AzotteStatus)	Operation status envelope.

Sample Response

{ "status": { "messageCode": "SUCCESS" } }

Behaviour

• Reactivation is only possible while the subscription is still on its current period (endDate not yet passed). After expiry, the customer must purchase a new subscription via Checkout.
• For store-channel subscriptions, reactivation generally requires user action inside the store; the C2A call is a no-op or returns a provider-specific status.

Sample Codes

cURL

curl --location 'https://acme.sandbox.azotte.com/api/v1/c2a/subscription/reactivate' \
  --header 'Content-Type: application/json' \
  --header 'x-tn: e2a1c7b2-4f3a-4b8e-9c2d-1a2b3c4d5e6f' \
  --header 'x-api-key: sk_dev_acme_sample_123456789' \
  --data '{ "orderIdentifier": "or_01J3X..." }'

JavaScript

const res = await fetch('https://acme.sandbox.azotte.com/api/v1/c2a/subscription/reactivate', {
  method: 'POST',
  headers: {
    'Content-Type': 'application/json',
    'x-tn': 'e2a1c7b2-4f3a-4b8e-9c2d-1a2b3c4d5e6f',
    'x-api-key': 'sk_dev_acme_sample_123456789'
  },
  body: JSON.stringify({ orderIdentifier: 'or_01J3X...' })
});
console.log(await res.json());

Node.js

import { request } from 'undici';

const { body } = await request(
  'https://acme.sandbox.azotte.com/api/v1/c2a/subscription/reactivate',
  {
    method: 'POST',
    headers: {
      'Content-Type': 'application/json',
      'x-tn': 'e2a1c7b2-4f3a-4b8e-9c2d-1a2b3c4d5e6f',
      'x-api-key': 'sk_dev_acme_sample_123456789'
    },
    body: JSON.stringify({ orderIdentifier: 'or_01J3X...' })
  }
);
console.log(await body.json());

Python

import requests

res = requests.post(
    "https://acme.sandbox.azotte.com/api/v1/c2a/subscription/reactivate",
    headers={
        "Content-Type": "application/json",
        "x-tn": "e2a1c7b2-4f3a-4b8e-9c2d-1a2b3c4d5e6f",
        "x-api-key": "sk_dev_acme_sample_123456789",
    },
    json={"orderIdentifier": "or_01J3X..."},
)
print(res.json())

Java

import java.net.URI;
import java.net.http.HttpClient;
import java.net.http.HttpRequest;
import java.net.http.HttpResponse;

HttpClient client = HttpClient.newHttpClient();
HttpRequest req = HttpRequest.newBuilder()
    .uri(URI.create("https://acme.sandbox.azotte.com/api/v1/c2a/subscription/reactivate"))
    .header("Content-Type", "application/json")
    .header("x-tn", "e2a1c7b2-4f3a-4b8e-9c2d-1a2b3c4d5e6f")
    .header("x-api-key", "sk_dev_acme_sample_123456789")
    .POST(HttpRequest.BodyPublishers.ofString("{\"orderIdentifier\":\"or_01J3X...\"}"))
    .build();
HttpResponse<String> res = client.send(req, HttpResponse.BodyHandlers.ofString());
System.out.println(res.body());

C#

using System.Net.Http.Json;

var payload = new { orderIdentifier = "or_01J3X..." };

using var http = new HttpClient();
http.DefaultRequestHeaders.Add("x-tn", "e2a1c7b2-4f3a-4b8e-9c2d-1a2b3c4d5e6f");
http.DefaultRequestHeaders.Add("x-api-key", "sk_dev_acme_sample_123456789");

var res = await http.PostAsJsonAsync(
    "https://acme.sandbox.azotte.com/api/v1/c2a/subscription/reactivate",
    payload);
Console.WriteLine(await res.Content.ReadAsStringAsync());

PHP

<?php
$ch = curl_init('https://acme.sandbox.azotte.com/api/v1/c2a/subscription/reactivate');
curl_setopt_array($ch, [
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_POST           => true,
    CURLOPT_HTTPHEADER     => [
        'Content-Type: application/json',
        'x-tn: e2a1c7b2-4f3a-4b8e-9c2d-1a2b3c4d5e6f',
        'x-api-key: sk_dev_acme_sample_123456789',
    ],
    CURLOPT_POSTFIELDS     => json_encode(['orderIdentifier' => 'or_01J3X...']),
]);
echo curl_exec($ch);
curl_close($ch);

Go

package main

import (
    "bytes"
    "fmt"
    "io"
    "net/http"
)

func main() {
    body := bytes.NewBufferString(`{"orderIdentifier":"or_01J3X..."}`)
    req, _ := http.NewRequest("POST",
        "https://acme.sandbox.azotte.com/api/v1/c2a/subscription/reactivate", body)
    req.Header.Set("Content-Type", "application/json")
    req.Header.Set("x-tn", "e2a1c7b2-4f3a-4b8e-9c2d-1a2b3c4d5e6f")
    req.Header.Set("x-api-key", "sk_dev_acme_sample_123456789")

    res, _ := http.DefaultClient.Do(req)
    defer res.Body.Close()
    out, _ := io.ReadAll(res.Body)
    fmt.Println(string(out))
}