Support Overview
Help, when you need it — clear, practical, and reliable
Whether you’re just getting started or running Azotte in production, this is your central hub for support.
Find answers, follow step-by-step guides, and get help from the Azotte team when you need it.
If you’re looking for APIs, SDKs, or architecture deep dives, visit our Academia instead.
What Support Covers
Support is designed to help you use Azotte day-to-day.
You’ll find:
- Practical documentation and how-to guides
- Setup and onboarding instructions
- FAQs for common questions
- Billing and account help
- Go-live and operational checklists
- Platform updates and announcements
Support does not include:
- API references
- SDK documentation
- Low-level architecture explanations
Those topics live in Academia, our technical knowledge base for developers and architects.
Explore Support Resources
Documentation
Practical guides to help you configure, operate, and manage Azotte.
- Platform usage guides
- Admin and operations workflows
- Feature explanations with real examples
Getting Started
New to Azotte? Start here.
- Create your account
- Set up your first project
- Understand core concepts and workflows
First 30 Minutes with Azotte
A fast, guided walkthrough to help you reach your first “aha” moment.
- What to configure first
- What you can safely skip
- How to validate your setup
Frequently Asked Questions
Quick answers to the most common questions.
- Product & feature questions
- Pricing and billing topics
- Account and access issues
Go-Live & Operations
Prepare for launch and stay operational with confidence.
- Go-live readiness checklist
- Common pitfalls and best practices
- Post-launch monitoring tips
Billing & Account Support
Manage your plan, invoices, and account settings.
- Subscription plans and upgrades
- Invoices and payment issues
- Account access and ownership
Looking for Technical Documentation?
If you’re integrating Azotte or building on top of it, you’ll want Academia.
Academia includes:
- API references
- Webhooks & event models
- SDKs and integration guides
- Architecture and system concepts
Visit Azotte Academia
Still Need Help?
If you can’t find what you’re looking for, our team is here to help.
- Contact Azotte Support
- Open a support request
- Get guidance for your specific use case
We recommend checking the documentation and FAQs first — most questions are answered instantly.
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Support team or live chat illustration.
Stay Informed
- Platform announcements
- Important updates
- Service notices
Azotte Support is here to help you move fast, stay confident, and keep your platform running smoothly.